Data Protection Documents

Privacy Policy 4b88
Our Commitment to Protecting Your Data

At 4b88, your privacy is not merely a legal obligation — it is part of our commitment to every member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act (PDPA).

Updated: January 2026

Six Core Principles of the 4b88 Privacy Policy

We manage your personal data based on six core principles that ensure your information remains secure, used responsibly, and never misused.

Full Data Encryption

All personal and financial data transmitted through the 4b88 platform is protected with 256-bit SSL encryption. This ensures your information cannot be intercepted or read by unauthorized parties during transmission.

No Data Sales

4b88 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data belongs solely to you, and we uphold this principle in full.

Malaysia PDPA Compliance

All data management operations at 4b88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We also adhere to international data protection standards to ensure the highest level of protection for every member.

Data Controls in Your Hands

4b88 members have the right to access, correct, and request deletion of their personal data at any time. The process is straightforward and can be initiated through our support team without complicated procedures.

Secure Data Storage

4b88 member data is stored on servers protected by strict access controls, continuous monitoring systems, and regular data backups. Our server locations comply with local data storage legal requirements.

Flexible Communication Preferences

You can easily manage your communication preferences — including opting out of marketing communications at any time. We will not send unsolicited communications once you have opted out.

Important: By using the 4b88 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request account and personal data deletion.

1

Scope of This Privacy Policy

This Privacy Policy ("Policy") is published by 4b88 and applies to all individuals who register, browse, or use any services provided through the 4b88 platform, including our official website and mobile app.

This Policy describes the types of personal data we collect, the purposes of such collection, how we protect it, and the rights you have in relation to that data. It should be read together with Terms and Conditions which form part of the overall agreement between you and 4b88.

This Policy does not apply to third-party websites or services that you may access via links within our platform. We encourage you to read the privacy policies of those sites separately.

2

Personal Data We Collect

4b88 collects your personal data through several channels depending on your interactions with our platform. The following are the types of data collected:

Data Categories Example Information Collection Methods
Identity Data Full name, date of birth, national ID / passport number Registration form, KYC process
Contact Data Email address, phone number, residential address Account registration, profile updates
Financial Data Bank account details, payment methods, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser, approximate location Automatic system logs during platform use
Behavioural Data Game records, preferences, platform activity history Platform monitoring system
Communication Data Support chat records, emails sent to us Interactions with the support team

We only collect data that is strictly necessary for the stated purposes. You have the right to withhold certain information, though this may limit your ability to use some platform features.

3

How Your Personal Data Is Used

4b88 uses the personal data collected for the following purposes, all grounded in contractual necessity, legal obligations, or the platform's legitimate interests:

  • Account Management: Creating, verifying, and managing your member account, including the KYC process and identity verification.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and efficiently.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and activities that violate our terms.
  • Legal Compliance: Fulfilling obligations under Malaysia's PDPA, anti-money laundering (AML) requirements, and regulatory body directives.
  • Service Improvement: Analysing usage patterns to improve the interface, platform speed, and overall user experience.
  • Service Communications: Sending important notifications related to your account, transactions, and policy updates that affect you.
  • Marketing (with consent): Sending promotional offers, bonuses, and the latest updates on new games — only if you have consented to receive them.
4

Data Sharing With Third Parties

4b88 does not sell or trade members' personal data. However, we share certain data with trusted third parties in the following circumstances only:

  • Payment Providers: Information required to process financial transactions is shared with payment processors that have been audited and comply with PCI-DSS security standards.
  • Game Providers: Minimum technical data required by licensed game providers to ensure games function correctly.
  • KYC Verification Services: Identity data is shared with licensed and audited third-party KYC service providers for identity verification purposes only.
  • Authorities: We may disclose personal data to authorities or regulatory bodies when required by Malaysian law or a valid court order.
  • Cloud Services & Infrastructure: Technical infrastructure providers that support our platform operations, subject to strict data protection agreements.

All third parties we work with are bound by legally enforceable data protection agreements, ensuring they handle your data to the same standards we hold ourselves to.

5

Cookies & Tracking Technologies

The 4b88 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. There are three types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
  • Analytics Cookies: Helps us understand how members use the platform so we can make meaningful improvements. This data is collected in aggregate and does not personally identify you.
  • Preference Cookies: Saving your preferences such as language and display settings so you do not need to reconfigure them each time.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect some features of the 4b88 platform.

6

Data Storage & Retention Period

4b88 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Policy. Once an account is closed, we retain certain records for the following periods:

  • Financial transaction records and KYC data: Minimum 7 years in accordance with Malaysia's anti-money laundering requirements.
  • Customer support communication records: 3 years after the last interaction.
  • Technical logs and security data: 2 years for investigation purposes if required.
  • Marketing data (if you have consented): Until you withdraw consent or we receive a deletion request from you.

Once the retention period expires, data is securely deleted or anonymized using approved procedures in line with industry standards.

7

Your Rights as a Data Subject

Under Malaysia's PDPA and data protection best practices, you have the following rights regarding your personal data held by 4b88:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any personal data that is inaccurate or incomplete.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal data retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of the above rights, please contact the 4b88 support team via live chat. We will process your request within 30 business days of receipt.

8

Data Security Measures We Practise

4b88 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Encryption at rest for all sensitive data stored in our databases.
  • Role-based access control (RBAC) ensuring our staff can only access data required for their specific responsibilities.
  • Regular security audits by independent third parties to identify and address any vulnerabilities.
  • A 24/7 threat monitoring system that detects and responds to suspicious activity in real time.
  • Mandatory privacy and data security training for all 4b88 staff.

While we take all reasonable precautions, no system is entirely immune to cyber threats. In the event of a data breach affecting you, we are committed to notifying you within the timeframe required by applicable law.

9

External Links & Third-Party Services

The 4b88 platform may contain links or integrations with third-party services such as game providers, payment processors, and social media platforms. This Privacy Policy does not cover the privacy practices of those sites or services.

We encourage you to read the privacy policy of each third-party service you access through our platform. 4b88 is not responsible for the data collection or management practices of those third parties.

10

Amendments to the Privacy Policy

4b88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any significant amendments will be communicated to you via email or in-platform notification before taking effect.

The "Last Updated" date at the top of this page indicates when this Policy was last reviewed. Your continued use of the 4b88 platform following any published amendments constitutes your acceptance of the updated policy.

11

Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:

  • Live chat within the 4b88 platform — available 24 hours a day, 7 days a week
  • Email: [email protected]

We are committed to responding to all privacy-related inquiries within 14 business days. If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority.

Our Commitment to You

For 4b88, privacy is more than a document — it is a core value that shapes how we design our products and operate our services. We are constantly striving to be more transparent, more secure, and more responsible in managing every member's personal data.

Your Data Is Safe Here

Play with Peace of Mind on a Platform You Trust

4b88 safeguards your personal data to the highest security standards. Register now and enjoy a safe, fair, and responsible online entertainment experience alongside more than 500,000 members in Malaysia.

Malaysia PDPA Compliance 256-bit SSL Encryption No Data Sales Data Controls in Your Hands
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